Transitioning from JobCo to WCIG?

Are you a Disability Employment Services client transitioning from JobCo to WCIG? Here’s a list of Frequently Asked Questions that may assist to make the change smoother. 

Disability Employment encouraging inclusivity and diversity.
Who is WCIG, and what services do you offer?

WCIG and JobCo. have worked together since 2013 to provide DES services across Melbourne, under the name WCNjobs. WCIG has been operating since 1986 as a not-for-profit community organisation. Our services include Employment, Disability, Youth, Training and Social Enterprises.

How will my transition to WCIG be managed?

Your transition will be coordinated by WCIG, with support from the Department of Social Services. We are notifying all clients by email and SMS about the changes and will be providing details on how to connect to your local contact person at WCIG.

Will my Centrelink payments be impacted by this transition?

Your Centrelink payments should(will) not be impacted by this transition, however please contact us immediately if your payments are impacted for any reason. 

Will my employment support be interrupted during this transition?

We want to assure all JobCo. clients that this will have no impact to their support and that we will continue to work with all DES participants to achieve their employment goals.

Will I need to attend a new office location?

Yes, you may be required to attend a new office location. Our priority is to make this transition as smooth as possible for you. We have carefully selected office locations that aim to minimise any additional travel time for you. If you have any issues with the new location/s or need assistance with travel arrangements, please let us know.

How will my appointments be conducted?

While we are setting up our new offices, we will need to conduct your appointments over the phone temporarily. This is to ensure that there is no interruption in the support and services you receive.

What will happen to my current Job Plan and records?

Your Job Plan and records will be transferred to us. We will review and update your plan to continue to provide support based on your existing goals and needs. 

Do I need to re-apply for services with DES?

No, your eligibility for DES services remains intact. We will take over your case without the need to re-apply.

Will WCIG offer the same services and support as JobCo.?

While there may be some differences in approach, we will provide similar core services. You should discuss any specific needs or concerns with us to ensure we can continue to meet your requirements.

Will there be an orientation or introduction to WCIG?

Yes, we will offer an orientation or initial meeting to introduce you to our services, staff, and procedures. 

What if my job search or employment progress is affected during the transition?

Please let us know of any issues as soon as possible. We will work with you to address any disruptions and help you get back on track with your employment goals.

How do I get in touch with WCIG?

You will receive contact information for us, including phone numbers and office locations. You can reach out to us directly to schedule an appointment or address any questions.

What is voluntary liquidation?

Voluntary liquidation refers to the self-imposed means by which a business sells or ‘liquidates’ their assets to pay debts which cannot be repaid – resulting in the ceasing of business operations.

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