Introduction to Customer Service
Become familiar with learning and work within the Customer Service industry
Areas covered include hospitality, retail and general customer service roles
About this Course
This course is an Introduction to Customer Service which encompasses Hospitality, Customer Service in various environments and Retail work skills. The course is designed for those people of any age, any skill level and any type of personal background to gain the skills and knowledge to obtain employment in the Hospitality, Customer Service or Retail sectors.
*Please note that additional costs may be associated with this course
Duration and Location
Duration: 70 hours, 2 days per week over 6 weeks
Footscray | Sunshine | St Albans | Werribee | Melton | Geelong | Corio
Why Study with Us?
- Small class sizes
- Supportive study environment
- This training is delivered with Victorian and Commonwealth Government funding. Eligibility criteria apply
- Practical pathways to employment