Introduction to Customer Service

Become familiar with learning and work within the Customer Service industry

Areas covered include hospitality, retail and general customer service roles

About this Course

This course is an Introduction to Customer Service which encompasses Hospitality, Customer Service in various environments and Retail work skills. The course is designed for those people of any age, any skill level and any type of personal background to gain the skills and knowledge to obtain employment in the Hospitality, Customer Service or Retail sectors.

*Please note that additional costs may be associated with this course


Duration and Location

Duration: 70 hours, 2 days per week over 6 weeks
Footscray | Sunshine | St Albans | Werribee | Melton | Geelong | Corio


Why Study with Us?
  • Small class sizes
  • Supportive study environment
  • This training is delivered with Victorian and Commonwealth Government funding. Eligibility criteria apply
  • Practical pathways to employment

Contact Us

  • To express your interest or find out more about a program/service we offer, tell us more here.
  • NOTE: If you are interested in working at WCIG, please see our Careers section for current vacancies.