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Introduction to Retail

Introduction to Retail

60 hours | Blended or Face to Face Learning | Daytime Classes
Enrol Now | FREE*

Are you interested in gaining an entry-level position within the retail sector?

Introduction to Retail can help you gain the skills you need to pursue such an opportunity. 

The course also focuses on building the skills you need to become a Mystery Shopper.

The course content includes harnessing your selling skills, communication and customer service, safe work practices, use of retail equipment and adapting to a workplace environment and culture. You will be required to complete several external and self-directed tasks.

Course Duration

60 hours – 5 sessions

Delivery Mode

Face to face/ Blended

Delivery Location

WCIG Hub locations: Footscray (Metro West) and Melton

Course Fees*

Click here for our course fees

Training services are provided to eligible individuals with Funds made available by the Victorian and Commonwealth Governments.

Individuals with disability are encouraged to access the training subsidised through the Skills First Program.

Enrolment in a government funded place may impact on your ability to access future government funding.

Further Information

Enrolments and enquiries welcome at any time. If you don’t see a date or time that suits you, contact us to explore flexible learning options – including online learning.

Next Step

Interested in studying Introduction to Retail but want more information? Our expert training team can answer any questions you have to help you make the next step.

Enquiry – Training

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